Telephone Answering Services
Professional UK-Based Telephone Answering & Call Handling Services
At The Virtual Business Centre, we provide reliable telephone answering and call handling services for businesses of all sizes. Our UK-based receptionists are available 7 days a week to ensure you never miss an important call. Whether you need message-taking, call transfers, or support with customer enquiries, we’ve got you covered—so you can focus on growing your business without interruption.
Seamless Call Handling – Stay Connected, Stay Professional
Our experienced receptionists ensure that every call is handled professionally, helping you:
✅ Never Miss a Call – Calls are answered promptly, even when you’re busy or unavailable.
✅ Enhance Your Business Image – Give customers a professional first impression with a dedicated receptionist.
✅ Stay Flexible – We take instructions about your availability and adjust how we handle your calls throughout the day.
✅ Work from Anywhere – We can transfer calls directly to you, wherever you are, without sharing your personal number.
More Than Just Message-Taking
Our team goes beyond traditional call answering. We also provide:
📞 Customer Support – Handling product or service enquiries professionally.
🎟️ Ticket Sales & Refund Processing – Managing bookings, payments, and customer queries.
🔧 Technical Assistance – Offering first-line product support for your customers.
Flexible, UK-Based Call Handling – Available 7 Days a Week
Our offices are open Monday to Sunday 8:00 AM – 8:00 PM ensuring your customers always receive a response.
We work closely with you to develop a customised call-handling script tailored to your business needs. Messages can be relayed to you via email, SMS, or direct input into your website forms. If preferred, we can seamlessly transfer calls to you, so you never miss an important conversation—without revealing your personal or mobile number.
Get Started Today
Let us handle your calls so you can focus on what matters most.
📞 Call us at 01666 511340 for a free consultation
📩 Fill out our online enquiry form to learn more
