Comprehensive Call Handling for Pest Control Businesses

One of our oldest clients is a pest control business. Their phone is answered in their company name by our team of receptionists 7 days a week. With our staff averaging 10 years of experience, we act as an extension of their office, eliminating the need for them to employ additional staff directly.

Our Process:

Detailed Call Handling: We take the caller’s details, including location (full address and postcode), best contact number, and email address. We also gather information about the nature of the pest problem.

Setting Expectations: We inform the caller that they will receive a call back from a team member within an agreed period.

Efficient Communication: We send an email and a text message to our client with all the collected details, enabling them to respond quickly to the caller’s needs.

Benefits for Our Clients:

Maximized Productivity: Our clients can focus on servicing the income-generating aspects of their business rather than waiting for the phone to ring.

No Missed Calls: Clients are assured that no calls are missed and their customers are well looked after.

Professional Representation: With our experienced team, we provide a seamless and professional extension of their office.

By partnering with The Virtual Business Centre, our clients can rest easy knowing their calls are handled expertly, allowing them to concentrate on what they do best.

For more information about how we can help please call us on 01666 511340, use our contact form or email enquiries@virtualbusinesscentre.com