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Outbound Calling

Agent at desk contact center

Are you an exhausted business owner who struggles to keep up with all the inquiries coming through your phone or email? Do you wish you had more time to focus on your core business activities instead of chasing potential clients? If so, you might be interested in a service that can take care of all your outbound call needs.

What is an 'Outbound Calling' Service?

An 'Outbound Calling' or 'Follow-Up' service is not about cold-calling prospective clients. It's about building solid relationships with people who have already shown interest in your products or services. These people may have contacted you through your website, social media, referrals, or other channels, but they haven't taken the next step yet.

That's where we can come in. We can book those telephone conversations or meetings for you while ensuring that potential clients are heard and valued. We can even book meetings six months or a year in advance if you are booked up for months ahead.

Why Do You Need a 'Follow Up' Service?

You may think that following up with enquiries is not a big deal, but it can make a huge difference in your sales and customer satisfaction. Here are some reasons why you need a 'follow up' service:

  • You don't want to lose business opportunities because of poor communication or lack of time.
  • You want to show your professionalism and credibility by responding promptly and courteously.
  • You want to build trust and rapport with your prospects by listening to their needs and offering solutions.
  • You want to increase your conversion rate by moving them along the sales funnel.
  • You want to save time and energy by delegating this task to experts who know how to handle objections and close deals.

Who Can Benefit from a 'Follow Up' Service?

A 'follow up' service can benefit any entrepreneur who wants to grow their business without sacrificing their quality of life. However, some sectors are well known for not responding to client calls at all, which can come across as poor customer service, in our experience these sectors include small construction companies with less than three staff and micro businesses such as self-employed plumbers, heating engineers, carpenters, and electricians.

The truth is that for some small business owners, enquiries come in and are not responded to at all, so business is lost from the outset. In a cost of living crisis when we are all going to have to work harder, this is something to look at and invest in. It keeps your sales pipeline flowing and offers excellent customer service.

How Can You Get Started with a 'Follow Up' Service?

If you are ready to take your business to the next level with a 'follow up' service, here's what you need to do:

  • Contact us today for a free consultation and quote.
  • Tell us about your business goals, challenges, and expectations.
  • Let us handle all the follow-up tasks for you while you focus on what you do best.

Don't let another enquiry go unanswered or another prospect slips away. Let us help you turn leads into loyal customers with our professional and personalized 'follow up' service. Contact us today!

Recent Testimonial 

"The team at The Virtual Business Centre have successfully created positive leads for new business during a recent campaign. This has already resulted in two new clients which will handsomely repay the initial investment"

What the Virtual Business Centre will not do:

  • Cold call members of the public 
  • Any telemarketing on a commission-only basis

For more information about how we can help please call us on 01666 511340, use our contact form or email