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Submitted by virtual on January 30, 2023
how long do you let the phone ring


How long do you let the phone ring? This is a common question that many people have when they are expecting or making a call. There is no definitive answer, but some factors to consider are:

  • The purpose and urgency of the call. If it is an important or time-sensitive matter, you may want to let the phone ring longer or try again later. If it is a casual or social call, you may not want to bother the person too much and hang up after a few rings
  • The availability and preference of the person you are calling. Some people may be busy, away from their phone, or in a situation where they cannot answer. Others may have set their ring time or voicemail settings according to their convenience. You can try to respect their choice and follow their cues.
  • The etiquette and expectations of your culture or context. Different countries, regions, or situations may have different norms for how long to let the phone ring before hanging up. For example, some places may consider it rude to let the phone ring more than three times, while others may expect you to wait until the voicemail picks up.

According to some sources, most providers allow you to increase or decrease your ring time in 5-second intervals, up to a maximum of 30 seconds. However, this may vary depending on your network and device.

Ultimately, how long you let the phone ring depends on your judgment and common sense. You can try to balance your own needs and interests with those of the person you are calling, and be flexible and courteous in your communication.

Here is an interesting Linkedin Article - written by Nancy Friedman which covers this area https://www.linkedin.com/pulse/how-many-times-should-phone-allowed-ring-before-its-nancy

So actually the real question is really how should a call be answered in the first place - yes, of course, acknowledge any delay, introduce your company, and introduce yourself to the caller ;

This blog from Office Skills here covers the six important steps to effective telephone answering - good solid sound advice with each step - follow this advice and you cannot go wrong.

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