The Virtual Business Centre | Inbound & Outbound Telephone Services

Welcome

We specialise in assisting the SME marketplace with tailored services; through our Virtual Office/Assistant offering these services are aligned under the following headings -

  • telephone answering
  • message handling
  • telemarketing
  • postal mail handling

A telephone answering service to suit your needs; bespoke packages allowing you to concentrate on your customers whilst we handle their enquiries and messages. We can then deliver your messages via email, sms, fax and even instant messaging. You can even use instant messaging to update the callcentre to your whereabout and availability.

Whatever your requirement - large or small for Telemarketing, we can adapt to meet your needs and expectations; whether you need data cleansing, brochure follow-up, customer surveys or just someone to make lots of calls on your behalf. Daily reports can be supplied either via secure web, SFTP or email.

A telemarketing trial is available for new campaigns.

Telephone sales order processing - We can take stock and availability information from you on a daily or we can enter directly onto your website or internal systems via VPN. Price per order or price per minute - whatever suits you best.

Postal mail redirection to our address, mail sorted, scanned and forwarded on to you. Your Virtual pa will even get rid of the junk mail.

Please call Claire Brewerton on 08080 510866 for further information or complete our enquiry form