virtual's blog

Telephone Answering

Telephone Answering is our core offering - whatever the reason you need someone else to answer your phones - whether it be holidays, expansion, prudent staffing - just let us know.

Proactive Telemarketing Services

Our telemarketing team is perfectly placed to help you proactively talk to your leads and customers.

We can help you by -

  • generating new business
  • qualifying leads
  • cleaning and updating databases in any format.
  • raising awareness of your company
  • booking qualified appointments with targeted decision makers

Reports can be generated at any interval to keep you up to speed with the campaign - strategic changes can be made as necessary at any time during a telemarketing campaign.

Free Trial Valued at £45

2-week trial of our telephone answering service all operating hours covered (7am -8pm Monday - Friday and 9am - 6pm weekends).

There are some conditions, please check the link for the detail.

Holiday Cover required ?

Leaving the office for a couple of weeks ?

Worried about who will answer the phone ?

Either send us all the calls or just overflow when your staff become too busy...

Don't lose business just because you need a holiday....let us help

Please call Claire Brewerton on 08080 510866 for further information.

Sales Order Taking

At the Virtual Business Centre we can help handle your sales calls - we can handle the orders and/or answer frequently asked questions - clients feel happier if there is a telephone number on the site as a point of contact for your business - just in case they have a problem!

We can access your own web site and place the order through your own systems alternatively we can program up our own systems with your product data allowing us to process your orders -you just need to provide us with the data dialy/weekly or just as needed.

We can do techie things with VPNs and private circuits to access your systems if needed also.

Starting a new business in 2010 ?

Are you starting a new business in 2010 ?

Why not go along to the Business Startup Exhibition in London at ExCeL London 20/21 May 2010

We are going to be there as well, so let us now you are going to attend and we'll be expecting you.

Confidence grows amongst female startups

Interesting article from one of my favourite SME news sites.

Emergency Telephone Cover

Got a small emergency ? - receptionist off sick, caring for a sick relative, fire, flood or famine ....

Give us a call, we can help, will help and all with the minimum of fuss.

We have just updated our Google Local Business Listing

We have just updated our Google Local Business Listing; which means we now appear in Google Maps.

Our business is based in Brinkworth House which is a large rural location with 27 offices.

How long do you let the phone ring ?

How long ? 60 seconds, 30, 10 .... how long would you let a phone ring ?

Recent research says little more than 15 seconds for the average caller ...

We can get that call for you .....