Our inbound call center receptionists can not only handle your calls by taking messages, responding to enquiries or transfering calls to the correct individuals but can also take caller details and enter them directly into your website.

These caller details might be exhibition bookings, sales orders, diary bookings/cancellations or just general enquiries.

Using a real person to handle the interaction with your customer means that the data being recorded is already qualified and tested. There will be fewer errors and in instances where a customer feels unwilling or confused about the online form, there can be re-assurance and explaination to help out.

At the Virtual Business Centre we can help handle your sales calls - we can handle the orders and/or answer frequently asked questions - clients feel happier if there is a telephone number on the site as a point of contact for your business - just in case they have a problem!

We can access your own web site and place the order through your own systems alternatively we can program up our own systems with your product data allowing us to process your orders -you just need to provide us with the data dialy/weekly or just as needed.

We can do techie things with VPNs and private circuits to access your systems if needed also.